Application Management Services
AI-enabled smart way to manage business processes
Applications have become the backbone of today’s enterprises. They integrate various functions and departments and help create a well-stitched transparent view of the organization’s operations. However, while necessary and costly, these applications and systems are complicated to manage and run daily.
Application Management Services (AMS) are processes and methodologies for maintaining, improving, and managing ERP environments. However, with rapidly advancing technology and business environments, traditional or legacy AMS setup has become a liability instead of an asset. It often adds additional baggage to the organization’s IT infrastructure and slows things down.
Backed by talented experts and innovation-led work culture, Bosch’s AI-driven AMS is a perfect fit for a modern-day enterprise. It leverages data-driven technologies such as AI and ML to make your AMS smarter.
It has intelligent features such as RPA for automating repetitive tasks, a chatbot for quick assistance, proactive monitoring, efficient ticket dispatching, accurate SLA tracking, and comprehensive service request automation.
Bosch AMS supports business applications worldwide for various industries, from incident management to change management, from service requests & monitoring to language layer support.
Traditional AMS vs. Bosch enabled AMS
Bosch employs its well-curated DSNA model to enable transitioning from legacy systems and practices to AI-AMS easier and smoother.